{"id":480,"date":"2025-11-17T20:59:47","date_gmt":"2025-11-17T20:59:47","guid":{"rendered":"https:\/\/travelevisas.com\/?page_id=480"},"modified":"2026-02-06T09:26:43","modified_gmt":"2026-02-06T09:26:43","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/travelevisas.com\/es\/refund-policy\/","title":{"rendered":"Pol\u00edtica De Reembolsos"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Fecha de entrada en vigor: 17 de noviembre de 2025<\/strong><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Introducci\u00f3n<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">PH Global Industries LLC (\u201cnosotros\u201d, \u201cnuestro\u201d o \u201cnos\u201d) proporciona asistencia administrativa para solicitudes relacionadas con viajes. Debido a que nuestros servicios implican un trabajo de preparaci\u00f3n basado en el tiempo que puede comenzar inmediatamente despu\u00e9s de realizar un pedido, esta Pol\u00edtica de Reembolso explica cu\u00e1ndo se pueden emitir reembolsos y las limitaciones aplicables.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. C\u00f3mo Solicitar un Reembolso<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para solicitar un reembolso, por favor cont\u00e1ctenos en:<br><strong>Correo Electr\u00f3nico:<\/strong> <a href=\"mailto:info@travelevisas.com\">info@travelevisas.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Las solicitudes de reembolso deben ser enviadas por la misma persona que realiz\u00f3 el pedido.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Elegibilidad para Reembolsos<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.1 Reembolso Total \u2014 Si El Procesamiento No Ha Comenzado<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Usted es elegible para un reembolso total \u00fanicamente si no se ha realizado ning\u00fan trabajo en su solicitud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se considera que el \"procesamiento\" ha comenzado una vez que se inicia el trabajo de preparaci\u00f3n sustancial relacionado con su solicitud, incluyendo cualquiera de las siguientes acciones:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Iniciamos la revisi\u00f3n o preparaci\u00f3n sustancial de la informaci\u00f3n proporcionada por usted<\/li>\n\n\n\n<li>Iniciamos la preparaci\u00f3n, edici\u00f3n o ensamblaje de su solicitud<\/li>\n\n\n\n<li>Procesamos cualquier documento cargado por usted<\/li>\n\n\n\n<li>Creamos o preparamos su expediente de solicitud<\/li>\n\n\n\n<li>Enviamos cualquier parte de su solicitud a una autoridad emisora<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si no ha ocurrido ninguna de las acciones anteriores, su pedido es elegible para un reembolso total.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.2 Reembolso Parcial \u2014 Procesamiento Iniciado, A\u00fan No Enviado<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si solicita una cancelaci\u00f3n despu\u00e9s de que hayamos comenzado a revisar y preparar su solicitud, pero antes de que esta haya sido enviada a la autoridad gubernamental correspondiente, puede ser elegible para un reembolso parcial de nuestra tarifa de servicio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se deducir\u00e1 una tarifa administrativa razonable para cubrir el trabajo ya realizado, incluyendo el tiempo dedicado a revisar su informaci\u00f3n, preparar la documentaci\u00f3n e iniciar su caso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cada solicitud se revisa de buena fe seg\u00fan la etapa de procesamiento en el momento de su petici\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Las situaciones en las que puede aplicarse un reembolso parcial incluyen:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Usted nota un error poco despu\u00e9s de enviar su pedido.<\/li>\n\n\n\n<li>Decide cancelar antes del env\u00edo al gobierno<\/li>\n\n\n\n<li>Sus planes de viaje cambian antes de que ocurra el env\u00edo<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.3 Sin Reembolso \u2014 Despu\u00e9s Del Env\u00edo O Finalizaci\u00f3n Del Servicio<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No habr\u00e1 reembolsos disponibles una vez que:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Su solicitud haya sido enviada a la autoridad gubernamental, o<\/li>\n\n\n\n<li>Sus documentos hayan sido totalmente preparados y entregados a usted para su presentaci\u00f3n, o<\/li>\n\n\n\n<li>El servicio haya sido completado sustancialmente<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Tampoco habr\u00e1 reembolsos en situaciones que incluyen, entre otras:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Informaci\u00f3n incorrecta o incompleta proporcionada por usted<\/li>\n\n\n\n<li>Cambios en los requisitos gubernamentales<\/li>\n\n\n\n<li>Solicitudes de documentaci\u00f3n adicional por parte de las autoridades gubernamentales<\/li>\n\n\n\n<li>Retrasos, denegaciones o rechazos por parte del gobierno<\/li>\n\n\n\n<li>Cambios o cancelaci\u00f3n de sus planes de viaje despu\u00e9s del env\u00edo<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En esta etapa, el servicio se considera totalmente prestado y la tarifa de servicio no es reembolsable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Las Tasas Gubernamentales No Son Reembolsables<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cualquier tasa gubernamental, consular u oficial pagada como parte de su solicitud no es reembolsable, independientemente del resultado.<br>Solo nuestra tarifa de servicio puede ser elegible para una revisi\u00f3n de reembolso.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Tiempo De Procesamiento De Reembolsos<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Los reembolsos aprobados se emiten al m\u00e9todo de pago original en un plazo de 5 a 10 d\u00edas h\u00e1biles, dependiendo de su proveedor de pago.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Contracargos y Resoluci\u00f3n De Disputas<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si experimenta cualquier problema, por favor cont\u00e1ctenos en <strong><a href=\"mailto:info@travelevisas.com\">info@travelevisas.com<\/a><\/strong> antes de presentar un contracargo (chargeback).<br>Nuestro objetivo es resolver todas las inquietudes de manera r\u00e1pida y justa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Debido a que los contracargos generan una carga administrativa significativa para las peque\u00f1as empresas, le pedimos amablemente que contacte primero con nuestro equipo de soporte. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A menudo podemos ofrecer una resoluci\u00f3n o reembolso m\u00e1s r\u00e1pido que el proceso de disputa bancaria.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Actualizaciones De Esta Pol\u00edtica<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Podemos actualizar o modificar esta Pol\u00edtica de Reembolso en cualquier momento.<br>Los cambios entrar\u00e1n en vigor inmediatamente despu\u00e9s de su publicaci\u00f3n en esta p\u00e1gina.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: 17 November 2025 1. Introduction PH Global Industries LLC (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) provides administrative assistance for travel-related applications. Because our services involve time-based preparation work that may begin after an order is placed, this Refund Policy explains when refunds may be issued and the limitations that apply. 2. How to Request a &#8230; <a title=\"Pol\u00edtica De Reembolsos\" class=\"read-more\" href=\"https:\/\/travelevisas.com\/es\/refund-policy\/\" aria-label=\"Leer m\u00e1s sobre Refund Policy\">Leer m\u00e1s<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-480","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy | Clear &amp; Fair Terms<\/title>\n<meta name=\"description\" content=\"Review our refund policy and learn when refunds are available under our service terms.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/travelevisas.com\/es\/refund-policy\/\" \/>\n<meta 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